How mh77 Protects Your Information
Your account security and payment privacy are core to everything we build at mh77. This policy outlines exactly how we collect, store and safeguard your personal data when...
Data Collection and Use on mh77
When you open an account on mh77, we collect your name, email, phone number and payment method to verify your identity and process deposits via JazzCash, Easypaisa, SadaPay and Raast. We use this information solely to maintain your account, settle withdrawals, prevent fraud and comply with local banking regulations in supported regions. Your account balance is held in a segregated trust account
separate from mh77's operating funds. We do not sell your data to marketing firms or data brokers. All cookies on mh77 are functional—tracking your session, remembering your preferences and logging your live table activity so you can rejoin mid-hand without losing your seat. Our privacy practices follow Pakistan's data protection frameworks where local law permits.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Inquiries and Data Requests
Questions about how we handle your data, or need to request a copy of your personal information? Our support team responds within 24 hours during business days. You can also lodge a formal data-access request through your account settings under 'Privacy & Security'. All requests are reviewed by our data protection officer and processed according to local regulations in supported regions.
Email Support
Contact [email protected] with your account email and request type. We'll send a confirmation within 2 hours and respond fully within 48 hours.
In-Account Portal
Log in to mh77, go to Account Settings > Privacy & Security. Submit your request directly; no extra forms needed. Track status in real time from your dashboard.
Live Chat
Open our live chat from 09:00–23:00 PKT daily. Ask about privacy, data access or account security. Our agents can escalate urgent matters to our data team immediately.
How We Earn Your Trust on Privacy
mh77's privacy approach is built on transparency and compliance. Every feature—from encrypted deposits to segregated wallets—is designed and audited to meet the standards our players expect. We keep our policy simple so...
Encrypted Deposits
Your JazzCash, Easypaisa, SadaPay and Raast payments are encrypted end-to-end. We never store your full payment credentials; only tokenised references linked to your account.
Third-Party Audit
Our data security practices are reviewed annually by independent cybersecurity firms. Audit reports are available on request to confirm our compliance with international standards.
Fraud Detection
Real-time monitoring flags unusual account activity—rapid withdrawals, multiple logins from new locations, or transactions outside your pattern. We verify before any funds leave.
Segregated Funds
Your account balance is held in a separate trust account, not mixed with mh77 operating capital. If any dispute arises, your funds remain protected and accessible.
GDPR-Aligned Practices
Although based in Pakistan, mh77 follows data minimisation principles similar to GDPR. We collect only what's necessary and delete unused data after 24 months.
No Third-Party Sharing
We never sell, rent or share your personal data with advertisers, analytics firms or external partners without explicit written consent from you first.
Privacy Across mh77 Platforms
Whether you play on desktop, mobile web or our iOS/Android app, your privacy protections remain identical. This policy applies uniformly to all entry points so you receive the...
| Desktop Lobby | Full encryption, live table sessions, sportsbook bet tracking and withdrawal history all logged securely under your account password. |
|---|---|
| Mobile Web | Same privacy framework as desktop. Your session is tied to your device fingerprint; if you log out, all local data is purged. |
| iOS App | Biometric login (Face ID / Touch ID) keeps your password encrypted locally. We never receive or store your biometric data; Apple handles it. |
| Android App | Device-level encryption mirrors iOS practices. All in-app transactions use the same tokenised payment method system as web. |
| Live Chat Sessions | Conversations with our support team are encrypted and logged only on secure servers. Chat history is available to you in your account for 12 months. |
| Withdrawal Verification | On every platform, withdrawal requests trigger identity re-verification—SMS code, email confirmation or biometric check—before funds move. |
| Cookie Consent | First visit to any mh77 entry point shows our cookie banner. You can disable analytics cookies; functional cookies (session, fraud detection) remain active. |
Privacy-First Elements of Your mh77 Account
Your mh77 account comes with built-in privacy controls. Choose how much transaction history is visible to you, set withdrawal verification preferences, manage which devices can log...
Account Privacy Settings
Toggle visibility of your play history, live table hands and sportsbook bets. You control what appears in your own dashboard; nothing is public.
Device Management
View all logged-in devices. Log out remotely from any device instantly. Add new devices via SMS verification so unauthorised logins are blocked.
Withdrawal Safeguards
Set a 24-hour delay on large withdrawals so you can cancel if unauthorised. Enable two-factor authentication for every withdrawal request.
Notification Control
Choose email, SMS or in-app alerts. Mute notifications for deposits, withdrawals, or live table invites. Receive security alerts regardless of other settings.
Data Export
Request a full export of your account data—deposits, withdrawals, play records, messages—in CSV or JSON format within 7 business days.
Account Closure
Close your mh77 account anytime. We delete your personal data within 90 days; transaction records required by law are retained for 5 years anonymised.